Privacy Policy

Last updated: 15 September 2026

More-Athletic Limited, trading as Webbs Road Personal Training Studio (“we”, “us” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we may share it with, and your rights in relation to your information.

1. Who we are

The website is operated by:

More-Athletic Limited
Trading as Webbs Road Personal Training Studio
36 Webbs Road, Rear
London
SW11 6SF

Email: tom@webbsroadpt.co.uk
Telephone: 07792 959096

More-Athletic Limited is the data controller for personal information collected through this website and in connection with our personal training and fitness services.

2. Information we collect

Depending on how you interact with us, we may collect:

• Your name

• Email address

• Telephone number

• Information about the sessions, classes or services you book

• Payment and transaction information

• Information you provide when contacting us

• Information provided when completing registration, health or fitness forms

• Fitness-related information, including injuries, medical conditions, physical limitations and exercise history where you choose or are required to provide it for the provision of our services

• Website usage information, such as IP address, browser/device information and information collected through cookies and similar technologies

We only ask for information that is reasonably necessary for the relevant purpose.

3. How we use your information

We may use your personal information to:

• Respond to enquiries and requests

• Process and manage bookings

• Provide personal training, classes and other fitness services

• Take and manage payments

• Communicate with you about bookings, sessions and our services

• Maintain appropriate health and safety information for training

• Manage your membership or customer account

• Send you service-related communications

• Send marketing communications where we have a lawful basis to do so

• Improve our website, services and customer experience

• Keep appropriate business and financial records

• Comply with our legal and regulatory obligations

• Prevent fraud, misuse or other unlawful activity

4. Health and fitness information

When you use our personal training or fitness services, we may need to collect information about your health, injuries, medical history or physical limitations.

Some of this information may constitute special category personal data under UK data protection law.

We only collect and use this information where it is necessary and appropriate for providing our services, protecting your health and safety, or where you have otherwise provided an appropriate legal basis for us to process it.

We will not use health information for unrelated purposes without an appropriate lawful basis.

5. Our lawful basis for processing information

Under UK data protection law, we need a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

• Contract – where processing is necessary to provide services you have booked or requested

• Legitimate interests – for purposes such as managing our business, responding to enquiries, improving our services and maintaining appropriate records, where our interests are not overridden by your rights

• Consent – where we ask for your permission, such as for certain marketing communications or optional uses of your information

• Legal obligation – where we are required to process information to comply with the law

• Vital interests or other applicable lawful bases where appropriate, particularly in relation to health and safety

Where we rely on consent, you can withdraw your consent at any time.

6. Payments and bookings

We use third-party services to help us manage bookings and payments.

These may include TeamUp and Stripe, depending on the service or payment method you use.

When you make a booking or payment, relevant information may be provided to these providers so that they can process the booking or payment and provide their services.

We do not generally store complete payment card details ourselves.

These providers have their own privacy policies and security arrangements, which apply to the information they process.

7. Website hosting and other service providers

Our website is operated using Wix.

Wix may process certain information on our behalf, including information relating to website visitors, forms, communications, cookies and website usage.

We may also use other third-party service providers where necessary to operate our business, website, bookings, communications, payments or marketing.

We only provide third parties with information where there is a legitimate reason for doing so and, where required, appropriate contractual and data protection arrangements are in place.

8. Marketing

If you have agreed to receive marketing communications from us, we may contact you about our services, classes, offers or other relevant information.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us at tom@webbsroadpt.co.uk.

We will continue to send necessary service-related communications where appropriate, such as information about a booking you have made.

9. Cookies

Our website may use cookies and similar technologies.

Cookies can be used for purposes including:

• Making the website function correctly

• Remembering preferences

• Understanding how visitors use the website

• Improving website performance

• Measuring the effectiveness of our website and marketing

Some cookies may be placed by third-party services used on our website.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can also control or delete cookies through your browser settings.

10. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period depends on the type of information and why we hold it.

For example, we may need to retain booking, payment and financial information for longer periods where necessary to comply with legal, accounting or tax requirements.

Health and fitness information will be retained only for as long as reasonably necessary for the provision and safe management of our services, unless we have a legal or other legitimate reason to retain it for longer.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

11. Sharing your information

We do not sell your personal information.

We may share relevant personal information with trusted third parties where necessary to operate our business and provide our services, including:

• Booking and membership providers

• Payment processors

• Website and hosting providers

• IT and software providers

• Accountants, professional advisers or insurers where appropriate

• Law enforcement, regulators or other authorities where we are legally required to do so

We only share information that is reasonably necessary for the relevant purpose.

12. International transfers

Some of the organisations we use may process personal information outside the UK.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection under applicable data protection law.

13. Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.

However, no website, computer system or method of transmitting information over the internet can be guaranteed to be completely secure.

14. Your rights

Under UK data protection law, you may have the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your information in certain circumstances

• Ask us to restrict how we process your information in certain circumstances

• Object to certain types of processing

• Request transfer of certain information to another organisation

• Withdraw consent where we rely on consent

• Object to direct marketing

Some rights are subject to legal conditions and exceptions.

To exercise your rights, contact:

tom@webbsroadpt.co.uk

We may need to verify your identity before responding to a request.

15. Complaints

If you have a concern about the way we have handled your personal information, please contact us first at:

tom@webbsroadpt.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Website: https://ico.org.uk/
Telephone: 0303 123 1113

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The latest version will always be published on this page, with the date shown at the top.

17. Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

More-Athletic Limited
Trading as Webbs Road Personal Training Studio
36 Webbs Road, Rear
London
SW11 6SF

Email: tom@webbsroadpt.co.uk
Telephone: 07792 959096